Where Your Memories Are Digitised

“Hi, I’m Dipak. I started SilverFrame because I couldn’t find anyone I was happy to trust with my own family’s memories.”

The big companies wanted my tapes and photos for weeks, sometimes months. The local studios I found charged a fortune. So I bought my own equipment and did it myself.

I loved it. I spent hours working out the best way to handle every step: choosing the right scanners and video decks, testing RAW and TIFF against JPEG, trying 24-bit and 48-bit colour, and comparing SD with HD. One thing surprised me. There is only so much detail on a tape or a photo. Past that point, a bigger file doesn’t give you a better picture. It just means a slower download and more storage to pay for.

So we aim for the right balance: the highest quality at a sensible file size. We still capture everything at full resolution, using RAW (DNG) and TIFF master files for all our corrections. The files you receive are sharp, first-generation JPEGs, and videos that look the same as our master captures at less than half the size.

I’ll be honest, I’m a bit obsessive. I test every step until I’ve tried every way of doing it better. I spent months in the studio perfecting the quality and building our own tracking software, SilverFrame Studio (my wife wasn’t too pleased!). It now tracks every item from the moment it arrives and checks every photo and video before it reaches you.

Even the small things are tested. We compared cloud storage providers for download speed and cost, and tested USB sticks until we settled on branded Kingston sticks, never the cheap unbranded ones that are more likely to fail.

“Top quality at a sensible file size, a fast turnaround and a fair price. I wouldn’t give my customers anything less.”